911 Call Reveals Cold-Hearted Attitude Toward MA Woman’s Abortion Death

Delay in release of autopsy report slows progress of discipline, puts women at risk

Hyannis, MA – Audio files and transcripts obtained by Operation Rescue of a 911 call and subsequent communications between emergency responders reveals a cold-hearted dispassion concerning the death of a Massachusetts woman during an abortion in September.

Records show that a woman named Kim, who was an employee of “Women’s Health Center,” an abortion office owned and operated by Rapin Osathanondh, made a 911 call to the Hyannis Fire Department on September 13 requesting medical assistance for a woman who had aspirated and was not breathing. That woman, 18-year old Laura Hope Smith, died during an abortion.

Smith’s mother, Eileen Smith, told Operation Rescue that she was surprised at the lack of emotion she heard during the call. She said she had expected to hear panic and perhaps background noise indicating efforts to revive her daughter, but instead there was just a matter-of-fact pronouncement that her daughter was “not breathing.”

“I’ve heard people order pizza with more emotion than that clinic worker had when calling help for Laura,” said Operation Rescue spokesperson Cheryl Sullenger.

“In contrast, it appears that the emergency workers did all they could for Laura. The amount of units that responded, and the call to the Captain indicated that they took the situation very seriously.”

Eileen Smith has been pursuing action to bring Osathanondh to justice for the death of her daughter. However, all action awaits an autopsy report that should have taken about four weeks, but three months later has yet to materialize.

Without the autopsy report, the District Attorney cannot make any decision about criminal prosecution in the case, and any consideration of disciplinary action by the Massachusetts Board of Registration in Medicine remains on hold.

“All the delay in releasing the autopsy report is accomplishing is continued pain to Laura’s family, who cannot find closure until the legal issues are resolved,” said Sullenger. “In the meantime, the abortionist continues to ply his trade on unsuspecting women, who are at risk of suffering the same fate as Laura. We pray that the report will be released with all speed, so that this matter can move forward as it should.”


Audio File of 911 Call
Transcript of 911 Call
Audio File of Emergency Responders’ Communications
Transcript of Emergency Responders’ Communications
Hyannis Fire Department Explanation of Emergency Responders’ Communications

  • Steven

    First of all, this whole situation is a tragedy, and our prayers need to be with the Smith family. We also need to pray for swift justice, and for this abortionist to stop killing.

    However, in all fairness, I cannot conclude that the person identified as Kim on the call is ‘cold-hearted’. She sounded professional and to the point. If she were emotional, it may have delayed things further. You cannot conclude that she was part of the problem in this case. (This situation is in marked contrast to the Christina Gilbert tragedy, where the 911 dispatcher was placed on hold by an evasive worker at the Tiller clinic.) While this was a horrible, horrible tragedy, the 911 call was actually appropriate.

  • The deadpan, matter of fact voice? I can’t fault Kim for that. I probably have sounded like that myself on the radio during ambulance runs. If Kim was in a panic, that would be a sign of inadequate training.

    I can, however, fault Kim for failing to give adequate information.

    She should have given the patient’s age and indicated if at this point the patient still had a pulse. Also, how much time had elapsed since the patient had stopped breathing?

    She should have said what intervention they were doing, ie was she intubated? Were they bagging her, with O2? Were they performing CPR? Had the patient been suctioned to remove the vomit that had caused her to stop breathing in the first place?

    The ambulance crew perpares during the trip to the scene. They pull together their equipment and rehearse in their minds how they will start their intervention. All this crew got was a female patient who had aspirated and wasn’t breathing.

  • Vanessa

    I would think if someone was lying dead in the next room, I might reflect a little more anxiety in my voice than this woman, Kim. It almost sounded like she was bored with the question when he asked her phone number. I think Christine is right that there was not enough exchange of information. I was surprised at how short the conversation was.

    Meanwhile, what’s up with the autopsy report? This is starting to remind me of the Christin Gilbert debacle. That autopsy took a ridiculous 8 months, and when it came out it was scrubbed of any mention of the clinic name, address, and name of doctors who worked on her. If I remember correctly, it did list complications to abortion as the cause of death, which the Board of Healing Arts dismissed as just another “opinion.” Let’s hope the authorities in Mass. are less interested in covering up for quack abortionists and more concerned with protecting women than those in Kansas!

  • Chris

    Since Kim works for an abortionist, she sees death on a daily basis…no big deal to her. Anyone who works for an abortionist has to be very cold. These employees see the swollen tummies of the “customers” that come and know there is a child in that tummy whose fate will be a painful death…no big deal.

  • Mike

    Just another example of “business as usual” at an abortion clinic.
    The lack of emotion/concern in Kims voice is most likely due to training she received that stresses NO URGENCY when summoning help for a “botch victim”. After all, we don’t want any attention being drawn to a clinic where they don’t have the resources or the staff to handle an emergency.

  • Alayna Staggers (Nurse)

    Kim did not sound professional nor did she express the gravity of the situation along with the proper details.

  • Again, fault her for what she really deserves fault for: not giving enough information.

    Lack of panic is a GOOD thing in a medical setting. And the lack of hysteria in her voice might also have been more shock than anything else. Disbelief. “This can’t be happening here. We can’t really be having a patient die. It’s all gonna be okay.”

    We can’t know what was going on in Kim’s heart or head unless we ask her. Judging her based on what we read into her tone of voice is the kind of judgment the Bible specifically warns us against. We can only judge Kim’s *acts* — and even then, how much training was she given? Was she taught how to handle an emergency? What information to give when calling 911? If she had not been trained, we can’t blame her for not thinking of it on her own when surprised by a crisis.

    Please, let’s not be petty and needlessly judgmental. For all we know, Kim was horribly shocked and numb and stunned with disbelief that this was happening, and shut down emotionally. I’ve seen people do it and I can’t know if that was what was happening with Kim or not.

  • Another point: When I worked MH/MR, we did occasionally have a client death. My first response was always very clipped, professional, sometimes downright brusque. “Okay. We need to notify her family. Who is going to coordinate the funeral arrangements?” etc. Does that mean I didn’t care about the client or that she had died? No. It was my coping mechanism. I had to be DOING something. I could always go home and cry later.

    I remember that I got stuck with the task of tracking down one woman’s next of kin, who she’d not had contact with for over ten years. I had to do it by calling Directory Assistance in one area code after the other asking for people named (I’ll make up a name for privacy purposes) “Bob Fisher.” Of course, there were scores and scores of Bob Fishers in a state where Fisher is a common last name. I have vivid memories of making one phone call after another:

    ME: “Is theis the Bob Fisher residence?”
    OTHER PERSON: “Yes.”
    ME: “Is this the Bob Fisher who has a sister named Judy?”

    I know that at some piont I managed to find the right Bob Fisher. I have NO memory of that call, though I know that I must have made it because it was my job to keep making calls until I found him, and it was Bob who arranged Judy’s funeral. But the call itself was so stressful to me that I have no memory of it at all.

    Did the fact that I could blandly and with no emotion call family after family asking if they were Judy’s relatives mean I didn’t care about Judy, or about her family? No. I just shut down emotionally to deal with the shock over her sudden death.

    I can not judge Kim on this. I can say that there was a lack on somebody’s part — either the facility failed in training Kim, or Kim failed to behave professionally based on the training she was given. But her lack of “proper” emotion tells us absolutely nothing.

  • Mary

    Christina makes an excellent point. How we interpret other people’s reactions is purely subjective. Also, we all deal with stress in our own way. Like Christina, I too will often handle stressful situations by setting emotions aside and exercising a forced calmness.
    A former police officer told me he had seen “many stellar emotional performances worthy of Oscars” and never made immediate judgments based on the emotional responses of victims or their families.

  • Mike

    WHAT is wrong with you people who are defending this “Kim” ???????????


    Decent people DO NOT work at baby killing mills.

  • Mary


    I am not defending her personally, I am saying people’s emotional reactions are not a measure to judge by. As Christina rightfully brings up, the lack of adequate information to the 911 operator is the real issue here. Not sounding cold here Mike, but Christina and I are in positions where getting emotional can very seriously interfere with our job performance and we are well aware of that fact. Believe me, if it was you or your loved one, you wouldn’t want Christina or me letting our emotions get the best of us. That we display no emotion does not mean we feel nothing or that we aren’t, well, scared.
    As the former police officer told me as well, in his work people’s initial emotional responses didn’t influence his judgment of the situation in the least. His job was to look at hard evidence.

  • Alayna Staggers (Nurse)

    I agree with Mike. Kim knew the implications of what was happening and she knew she was at risk for prosecution just as the abortionist. When you work together in a medical situation, everyone is responsible as a group. Each one is accountable for their actions and how they support one another’s decesions, or if they refuse to cooperate in a procedure which is detrimental to the well being of the patient. Everyone who works in an abortion clinic is responsible for those babie’s deaths. Kim was fully aware if her report substantiated the true facts or if she was giving only partial info which would provide protection for herself. She knew that whatever she said could be used against her. Everyone who works in a medical situation knows there is a possibility that they can be involved in a lawsuit. Kim’s voice lacked the professional quality of someone with the expertise’ and knowledge of medical information which is important to relate to EMTs who need to know what they are walking into so they can be prepared. A crisis situation needs to be noted as such. The more details available to them, the better they can assist. In fact, they can get pretty upset when they walk into a situation blind and have to inquire for details. They have jobs and reputations to protect also. They also want all of the paperwork complete and ready to go. They want a medical history and code status and a list of meds the patient has taken, plus an indepth report of what actions have been taken so they will know the next action to take. My question is, does and abortion clinic have all of this necessary info.? Has someone been listed for emergencies? Who is this patient’s regular doctor? Has or will this doctor be notified when the patient arrives at the hospital? Is the hospital they are transporting this patient to a hospital where their physician practices? There is more to calling 911 than requesting a squad.

  • Mary


    That’s the point Christina and I emphasized, that adequate information was not given to the fire department and that is where the real fault lies. I could care less about her emotional affect. Have you ever tried to get crucial information from someone who is highly emotional or hysterical? It was the same situation with Christen Gilbert, when the seriousness of her situation was trivialized in that notorious 911 call from Tiller’s office.

  • jennifer

    I think everyone needs to leave kim alone and go after the real source, which in this case is the doctor! He is the one to blame for any problem that occured during the procedure. The phone call is such a small part of what actually was going on. she did what she was trained to do. what happened in the room was up to the doctor.

  • bob


  • bob


  • Alayna Staggers (Nurse)

    They are all guilty. When people realize they might be facing a big law suit if they work in an abortion clinic, nurses, medical assistants, and doctors may think twice before getting involved.

  • Mary


    Good point. The doctor should have staff that are trained and prepared to handle any emergency, including knowing how to properly inform emergency personnel of the condition of the patient.

  • Mike

    I would love to be a fly on the wall when these abortion clinic’s hire their employees and “train” them, and hear what they tell them.

    It would also be interesting to know just how much each paricular employee knows about the “proceedings” in these places, what THEIR implications are and the lies they are fed by their “higher ups”.

    There must be a lot of dim-wits who work in these places.

  • Mary


    If you check Tiller’s website you will not see any listings at all of the credentials of his staff. Hardly any surprise since they don’t have any. Usually any type of professional is proud to list the credentials of his/hers employees and when you seek their services, be it medical or otherwise, you have every right to know exactly who has what credentials.
    Tiller’s employees are described as passionate, experienced, and caring. Fine, but what are their qualifications for the jobs they do?
    I appreciate people being caring and compassionate to me, but I’m more concerned that they are trained and qualified for their jobs!

  • Patty

    Who is this Kim exactly? Was she the receptionist? Was she the nurse? Who instructed her to call 911? Did she make that decision on her own? Did the doctor instruct her to call? Maybe she didn’t have any other information except what she gave; a woman aspirated and she wasn’t breathing. Maybe that’s all the information the doctor gave her. Who knows unless you were there. Personally speaking, I would rather have a 911 caller be calm like Kim than screaming and panicky.

    Its up to the 911 operator to ask the questions and get the information they think is needed. So. Unless you were there, standing next to Kim or have been in Kim’s position yourself, don’t judge her or her tone of voice or the information she gave. You are not God. You have no right to judge.


    kim is not a certifed nurse or medical associate of any sort ….just a secratary / hand holder for girls… another reason why my sister died.. no one but the doctor and kim there ..no anthesiologist, no nurse , no equipment to resperate her..I blame the doctor not kim!! for the cheap murderer doctor he his ..risking girls lives to save a few dollars on staff and equipment!!ITS COMPLETELY SO SICK AND CRUEL!!

  • J. Do



    says the District Attorney wants a second opinion about the anesthesia used by abortionist rapin osathanondh.

    Please pray for justice to be done.